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Frequently Asked Questions

Assessments are generally required courts and secretary of state when going through probation or re-obtaining a driver's license.  

Oakland Assistance provides an online counseling assessment platform.  We aim to change the way people get help with facing life's challenges by providing convenient, discreet and affordable access to a licensed therapist.

Oakland Assistance makes professional counseled assessments available through flexible online scheduling.

Counselors with Oakland Assistance are licensed, trained, experienced, clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). All of them have a Masters Degree in their field. They have been qualified and certified by their state's professional board after successfully completing the necessary education, exams, training and practice.

Drug/Alcohol assessments and Anger Management assessments are $100 per assessment.

We typically reply within 24 hours for scheduling if signed up online.  Call the office and we will get you scheduled right then and there!

You can get counseling in two ways:
• Speaking over the phone with your counselor
• Video conferencing with your counselor
You can use different ways at different times as you wish, based on your needs, availability, and convenience.

An assessment generally takes about 90 minutes to complete.  Set aside two hours to be safe; every assessment is different.

In most cases, yes. We strongly recommend you check ahead of time to be certain. We are a non-profit corporation, with affiliates throughout the US and Canada.

We accept Visa, MasterCard, Discover, and American Express. We are also capable of taking payment over the phone.